Below are frequently asked questions, you may find the answer for yourself

• Step 1: Click on the category of your choice.
• Step 2: Click on the product you’d like to purchase.
• Step 3: Click on ADD TO CART.
• Step 4: Click on PROCEED TO CHECKOUT where you must complete the details of your order and place your order successfully.

If you have any further questions, you can call our helpdesk.

Yes. Just add all the products you wish to buy into your shopping bag and then complete your order. This way you can save on any additional shipping and COD charges!

Yes. You can do this by filling in your address as the ‘Billing address’ and the address you wish to ship it to as the ‘Shipping Address’.

For all Pre-paid orders, once you place your order, your confirmation status will be automatically updated on your Account section. If your chosen mode of payment for that order is Cash on Delivery, you will get a call or SMS on your registered contacts asking you for confirmation or to reply with a ‘YES’ via SMS to confirm your order. Once you have confirmed via call or SMS, you will get a confirmation email and SMS on your registered email address with shipping details.

Yes, you can leave items in your cart, however, the price and availability of these products will be reflected on a real-time basis. Hence, there is a possibility that the product may go out of stock or the offer on the product may expire from the time you added it to your cart.

There are various reasons why this may have happened but we suggest the following step. Firstly, check with your bank to ensure there are funds available to pay for your order. Secondly, check if your debit, credit, or net banking system information is valid and up to date. If you were recently issued a new card some of the information may have changed. Please confirm your credit card details and try again in that case. Thirdly, check that your name and address match the name and address on your current credit card.

We try our best to pack our products carefully so that they are protected during the shipping process, however, once they leave our facility, it is hard to know how carefully they are handled.

If you have received a product that arrived damaged or broken, please contact us immediately on the same day of receiving products, with product pictures so that we can remedy the situation. Your satisfaction is our goal.

Orders cannot be canceled or modified after they’ve been placed.